Case studies

Customer success with Super Tel

Super Tel ensures customer success through exceptional support and seamless communication solutions.

Case studies
Business analysis
Airtel Billing & Retention Success Story

Airtel, a leading telecom giant, embarked on its first outsourcing journey in Bangladesh and partnered with SuperTel to enhance its outbound billing and retention services, achieving significant cost savings and improved collection rates.

First bank to outsource it's outbound services
Standard Chartered Bank, a global banking leader with over 100 years in Bangladesh, partnered with SuperTel to outsource its CATI services, enabling deeper customer insights, enhanced survey efficiency, and improved customer outreach.
Setting up their one point contact center
A leading mobile handset brand in Bangladesh partnered with SuperTel to establish a one-point contact center, enhancing customer support efficiency, reducing operational costs, and improving overall customer satisfaction.
Seamless transition of live operations

VFS Global, the world’s largest outsourcing specialist for governments and diplomatic missions, partnered with SuperTel to enhance its contact center operations, ensuring seamless applicant support and improved service efficiency.

Airtel Billing & Retention Success Story

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

First bank to outsource it's outbound services

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

Setting up their one point contact center

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

Seamless transition of live operations

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

FAQ

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We offer data entry, virtual assistance, HR support, administrative management, and compliance services to enhance business efficiency.

Outsourcing back-office tasks helps you reduce costs, increase efficiency, and improve overall business productivity while focusing on core strategies.

Yes! Our flexible and scalable solutions cater to businesses of all sizes, from startups to large enterprises.

We follow strict confidentiality protocols, encrypted data handling, and compliance measures to ensure business data security.

Simply contact us, and our team will assess your requirements, design a tailored solution, and ensure a seamless onboarding process.