Outsource Smarter , Scale Faster. Your Competitive Advantage Starts Here

In today’s fast-moving world, customer experience is everything. At SuperTel, we don’t just handle your customer interactions – we enhance them. Whether you’re looking to cut costs, improve efficiency, or scale your operations, we provide the solutions that make it happen.

From SMEs to global enterprises, we help businesses like yours thrive.

Member of

Customer support

Data entry

Software development

Customer support

Data entry

Accounting

HR & Payroll

Customer support

Accounting

HR & Payroll

Trusted by more than 200+ leading company

Services

Your Success, Our Services

We provide tailored solutions and dedicated support, ensuring your growth and success every step of the way.

Call-center

Back Office Support

Enhance operational efficiency with data management, virtual assistance, and admin support

Human resources

HR Payroll

Simplify payroll with automated processing, tax compliance, and benefits management.

Auditing

Accounting

Ensure financial accuracy with reporting, compliance, and optimized management.

Document Encoding

Bookkeeping

Maintain organized records with precise tracking, reconciliation, and reporting.

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Inbound services
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Outbound services
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Back office support
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Software development
About us

We Offer Solutions , Not Just Services

Since 2008, SuperTel Limited has excelled in BPO services, powered by the commitment of our team and backed by Elite Paint & Super Group.
Offering 24/7 support in English, Bengali, and Arabic, we serve both local and global clients.

Case studies

Customer success with SuperTel

Super Tel ensures customer success through exceptional support and seamless communication solutions.

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

This customer is a leading telecom giant Airtel who decided to take the outsource route for the first time in BD.

Process
Why choose Bangladesh?

A top outsourcing destination with skilled labor, cost-effective solutions, and timezone advantages.

Next Outsourcing Destination

Bangladesh is quickly becoming a top outsourcing destination, fueled by its young, highly skilled workforce, competitive pricing, & a rapidly growing business eco-system, making it an ideal choice for global companies.

Highly Skilled Workforce

Bangladesh offers a young, vibrant, and highly skilled workforce, proficient in a wide range of industries including technology, engineering, and customer service. With a strong emphasis on education and continuous skill development

Cost-Effective Solutions

Bangladesh provides highly competitive pricing, delivering excellent value for businesses looking for affordable outsourcing solutions. With a focus on cost-efficiency, companies can achieve quality results while keeping expenses low.

Strategic Timezone Advantage

Bangladesh’s timezone provides a key benefit for global collaboration, ensuring faster turnaround times, continuous productivity, and efficient communication with teams worldwide.

Process
How we serve, The services

A clear and efficient approach focused on collaboration and delivering excellence at every step.

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Reach Out

Get in touch with us for inquiries, support, or to learn more about our services. We're here to help!

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Analysis

We analyze your business and customer needs to create a customized strategy for a better experience.

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Kick Off

We assess your needs and goals, crafting a tailored customer support strategy for optimal efficiency.

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Delivery

Collaborating closely to understand your needs and provide customized, efficient customer support solutions.

Features

What sets us apart?

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24/7 Availability

Offering round-the-clock support to ensure customer needs are met at any time.

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Skilled team mate

Our team is highly trained to provide professional, effective, and empathetic support.

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Cost-Effective Solution

We help reduce operational costs while maintaining high-quality customer service.

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Scalable Services

Our solutions are flexible and can scale according to your business growth.

Our Benefits

Our call center services are designed to offer exceptional support that goes beyond customer expectations. By providing 24/7 availability, highly skilled professionals, and customized solutions, we ensure your business operates with efficiency and reliability. We help you reduce operational costs while enhancing customer satisfaction and loyalty.

Testimonials
What they say about SuperTel

A clear and efficient approach focused on collaboration and delivering excellence at every step.

Customer story

SuperTel Contact Center performs a critical role in achieving the desired customer experience as well as loyalty. SuperTel provides exactly the kind of professional services needed to meet those requirements. I believe, they will be able to achieve the maximum in terms of value-added services and the strategic partnerships they maintain with their stakeholders.

Syed Tauhidur Rahman

Manager, VOC, Standard Chartered Bank

Customer story
My first reason to choose SuperTel was their can do attitude. I really appreciate the way they have catered all our requirements. SuperTel was a new player in the call center market but they grabbed one of the top positions within these 3/4 years. It’s great to see SuperTel taking a leadership role and showing how outsourcing service providers must focus attention on the highest standards of compliance and customer interactions.

Sheikh Sazzad Salam

Manager, Service Experience, Airtel

Customer story

Symphony has been utilizing the services of SuperTel for over two years without fail. SuperTel provides us assistance with the live call centre components to our automated solutions. We consider the SuperTel team as an extension to our own operations, and the relationship has blossomed into that of a strong partnership. We could not have chosen a better company to partner with for our services. The team is always willing to assist and support us with proactive feedback. The team is a delight to work with, and the relationship is one we can depend on for our critical business applications.

SM Morshed-Uz-Zaman

Head of service, Asst. Director, Edison Group

Certification
Recognitions & Memberships

Showcasing our recognized achievements and valued industry partnerships