Supporting businesses
to connect, manage, and thrive

Empowering businesses with seamless connections, efficient management, and sustainable growth.

Values

Rooted in purpose, Driven by vision

Our story

Founded in 2008, SuperTel Limited, a sister concern of Elite Paint and Super Group, has set the benchmark for BPO services in Bangladesh. We proudly offer 24/7 support in English, Bengali, and Arabic, serving a diverse portfolio of domestic and international clients.
As the first outsourced call center in Bangladesh partnering with leading multinational companies, our mission is to streamline customer management and enhance profitability for our partners. By delivering tailored communication and technology solutions, we empower businesses to thrive globally.

Our mission

Our mission is to provide innovative, efficient, and tailored outsourcing solutions by offering exceptional call-center services, customer support, and technology-driven services. We strive to meet the diverse needs of businesses, ensuring the highest standards of service. Our commitment to customer care and operational excellence helps clients increase their efficiency, improve customer satisfaction, and achieve long-term growth

Our vision

Our vision is to become the leading provider of outsourcing solutions globally by continuously evolving with industry trends and fostering meaningful partnerships. We aim to empower businesses by offering reliable and strategic support, enabling them to thrive in an interconnected world. Through our dedicated approach, we aim to help organizations meet challenges while delivering a seamless customer experience.

Trusted by more than 200+ leading company

Numbers

Empowering Success stories

We drive business growth by providing unwavering support and helping clients achieve their goals.

Years in business
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With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide

Happy clients
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We value our clients’ satisfaction and work tirelessly to provide excellent service, ensuring their success and happiness with our solutions.

Team members
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Our team consists of skilled professionals committed to delivering exceptional services and driving success for our clients.

Supertel is a call center company providing 24/7 customer support, HR, accounting, and other services. We empower businesses by offering reliable and efficient solutions tailored to their needs. Our vision is to lead the industry with top-tier customer care and drive growth for our clients worldwide.

Testimonials
What they say about SuperTel

A clear and efficient approach focused on collaboration and delivering excellence at every step.

Customer story

SuperTel Contact Center performs a critical role in achieving the desired customer experience as well as loyalty. SuperTel provides exactly the kind of professional services needed to meet those requirements. I believe, they will be able to achieve the maximum in terms of value-added services and the strategic partnerships they maintain with their stakeholders.

Syed Tauhidur Rahman

Manager, VOC, Standard Chartered Bank

Customer story
My first reason to choose SuperTel was their can do attitude. I really appreciate the way they have catered all our requirements. SuperTel was a new player in the call center market but they grabbed one of the top positions within these 3/4 years. It’s great to see SuperTel taking a leadership role and showing how outsourcing service providers must focus attention on the highest standards of compliance and customer interactions.

Sheikh Sazzad Salam

Manager, Service Experience, Airtel

Customer story

Symphony has been utilizing the services of SuperTel for over two years without fail. SuperTel provides us assistance with the live call centre components to our automated solutions. We consider the SuperTel team as an extension to our own operations, and the relationship has blossomed into that of a strong partnership. We could not have chosen a better company to partner with for our services. The team is always willing to assist and support us with proactive feedback. The team is a delight to work with, and the relationship is one we can depend on for our critical business applications.

SM Morshed-Uz-Zaman

Head of service, Asst. Director, Edison Group

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With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide

With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide

With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide

With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide

With years of experience, we have continuously refined our services, providing expert customer support and business solutions to clients worldwide